Across the NHS, healthcare environments must continually evolve — without ever compromising patient safety, clinical performance or infection control. The NHS Reset System provides a structured, compliant framework that allows refurbishment and improvement works to take place safely within live healthcare and clinical settings.

For NHS estates, facilities and capital project teams, Reset offers confidence, control and clarity in some of the most complex environments to manage.

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What Is the NHS Reset System?

The NHS Reset System is a recognised approach to managing refurbishment and construction works within live healthcare environments. It focuses on risk mitigation, infection prevention and operational continuity, ensuring that patient care can continue safely alongside improvement works.

Reset is not just about compliance — it is about creating a controlled, auditable process that protects people, services and reputations.

Why Reset Is Essential for Live Healthcare Environments

Most NHS estates operate 24/7. Shutting down services is rarely an option, yet buildings still need to adapt to modern clinical demands.

The Reset system enables:

  • Clear separation between clinical and construction areas

  • Controlled access, movement and logistics

  • Robust infection prevention and control measures

  • Full visibility and accountability at every stage

This structured approach significantly reduces risk while allowing essential improvements to move forward.

NHS Reset Approved Contractor

Supporting Infection Prevention and Control (IPC)

Infection prevention and control is central to the Reset system. Construction activity in healthcare settings introduces potential risks that must be carefully managed.

A Reset-led approach ensures:

  • Physical containment of works

  • Managed airflow and environmental controls

  • Defined clean and dirty routes

  • Thorough cleaning, validation and sign-off processes

These measures protect vulnerable patients and support clinical teams in maintaining safe, compliant environments throughout a project lifecycle.

The Importance of an NHS Approved Reset Contractor

Successful delivery of Reset projects depends on experience, planning and collaboration.

An NHS Approved Reset Contractor understands:

  • Live clinical environments

  • NHS governance and compliance requirements

  • The importance of communication with estates, IPC and clinical teams

This ensures works are delivered safely, transparently and with minimal disruption — building trust across the organisation.

Reset as Part of a Long-Term NHS Estates Strategy

Beyond individual projects, Reset supports a proactive approach to estates management. It allows Trusts to upgrade facilities incrementally, reduce long-term risk and create environments that better support staff wellbeing and patient experience.

In a healthcare system under constant pressure, structured improvement is not optional — it is essential.

Supporting NHS Trusts Across the UK

We work in partnership with NHS Trusts across the UK, supporting estates, facilities and capital projects teams in delivering safe, compliant improvements within live healthcare environments.

Our experience spans acute hospitals, mental health facilities, community healthcare settings and outpatient centres, working closely with NHS Trusts across regions including the South East, London, Sussex, Surrey, Berkshire and beyond.

By understanding local estate challenges, governance structures and clinical pressures, we provide a consistent Reset-led approach tailored to the needs of each Trust — ensuring projects are delivered safely, efficiently and with minimal disruption to patient care.

Book a FREE NHS Healthcare Workspace Audit

If your NHS Trust is considering refurbishment, reconfiguration or improvement works within a live clinical environment, choosing the right approach — and the right partner — is critical.

Working with an NHS Approved Reset Contractor ensures your project is delivered safely, compliantly and with full operational control.

At TB Fit Out, we support NHS healthcare and clinical teams through a Reset-led process that prioritises patient safety, staff wellbeing and continuity of care. You can view Queen Victoria Staff Sleeper Kitchen refurbishment and The Treatment and Waiting Room Refurbishment.

Whether you are part of an Acute NHS Trust, Mental Health Trust, Community Health Trust or Integrated Care System (ICS), our team understands the operational and compliance requirements unique to your local healthcare environment.

We offer a FREE NHS healthcare and clinical workspace audit, providing expert insight into your existing environment and identifying opportunities to improve safety, efficiency and compliance — with no obligation.

Contact us today to book your FREE audit with an NHS Approved Reset Contractor and take the first step towards a safer, smarter healthcare environment or email sales@tbfitout.co.uk or call 01293 775509.

 

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Supporting NHS Trusts, healthcare providers and clinical environments across the South East UK with compliant, Reset-led refurbishment solutions.